Mohtawa workshop (Most Enhanced design )

30-day Full Package trial included — 1000 credits

Customer Care Help Desk Launcher

Launch a branded AI help desk assistant that answers customer inquiries, captures customer details, follows your business rules, and uses selected business knowledge to support real customer-care workflows.

Works for: Sales Support Call Center Marketing Operations
Mo7tawa AI Customer Care Help Desk Launcher

Everything customer care should do—without the manual load

Instant Inquiry Handling

Answer FAQs, service questions, pricing prompts, and basic troubleshooting instantly.

Lead & Customer Capture

Collect details like name, email, request type, and intent in a structured way.

Owner-Controlled Behavior

Define the assistant’s tone, rules, login requirements, information sources, and escalation logic.

Document-Aware Answers

Let the assistant respond from selected documents, instructions, and approved business information.

Email & Action Workflows

Support advanced workflows such as sending emails or preparing structured actions when configured.

Smart Transfer Logic

Route customers to the right agent, team, or next step based on the inquiry type and owner rules.

Product workspace

One AI help desk view for customer conversation work

A cleaner SaaS-style view of how inquiries, business knowledge, customer details, and follow-up actions connect inside the assistant workflow.

Inbox queue Live intake
Website visitor Needs package guidance
Returning customer Asks about service details
New lead Contact details pending
AI decision panel Controlled response
Business rules checked
Knowledge match found
Customer details requested
Response prepared
Action rail Workflow ready
Capture lead details Send email when allowed Transfer to another agent Keep context organized
Faster first response Reduce waiting time for repeated customer questions.
Controlled answers Keep responses aligned with selected documents and rules.
Cleaner handoff Route customers to the right next step when needed.
Organized intake Capture useful customer details before follow-up.
Live AI workflow

Show customers how the agent thinks, checks, and responds

Show the complete customer-care path from inquiry intake to knowledge checking, response preparation, and the next action.

01

Customer asks

The visitor starts a support, sales, finance, or technical inquiry.

02

Agent identifies intent

The assistant detects the request type and collects required customer details.

03

Knowledge is checked

Only selected documents, instructions, and system information are used.

04

Action is selected

The agent answers, sends an email, prepares an action, or transfers when needed.

05

Owner improves

Review usage, refine instructions, and improve the assistant over time.

AI agent roles

One launcher, multiple business functions

Configure the same launcher for customer care, sales, finance support, or technical support workflows.

CC

Customer Care Representative

Answers common inquiries, captures customer details, and follows approved support rules.

Best for: support teams
SA

Sales Agent

Handles product questions, qualifies leads, and routes high-intent users to the next step.

Best for: lead capture
FS

Finance Support

Explains payment, billing, package, and account-related information from approved content.

Best for: billing support
TS

Technical Support

Guides users through troubleshooting, setup instructions, and escalation conditions.

Best for: product support

Built for real business workflows

Use one AI launcher across support, sales, marketing, call center, and operations workflows.

SalesQualify leads & answer objections
SupportHandle repeated questions
MarketingCapture interest & segment visitors
Call CenterReduce inbound requests
OperationsTurn messages into structured requests
See detailed use cases →
Business impact

Built for teams that answer the same questions every day

SalesQualify leads and answer objections before handoff.
SupportReduce repeated questions and standardize responses.
OperationsTurn conversations into structured customer requests.
FinanceExplain package, billing, and payment information from approved rules.
ManagementImprove response speed without expanding the manual workload.
Knowledge control

Train the AI around your business, not generic answers

Business owners can prepare the assistant with selected documents, system information, behavior rules, and action permissions so the agent answers with controlled, approved knowledge.

01Upload documentsPolicies, service details, product notes
02Add instructionsTone, rules, restrictions, escalation
03Select system infoOnly approved information is used
04Test and launchReview behavior before going live
Launch sequence

Go live with a controlled AI help desk process

A clear setup path helps business owners launch the assistant with rules, knowledge, testing, and ongoing improvement.

01

Subscribe

Start with the 30-day Full Package trial and 1000 credits.

02

Configure profile

Set the assistant role, tone, data fields, and customer flow.

03

Add knowledge

Upload documents and select approved system information.

04

Define actions

Control when the agent can email, transfer, or prepare advanced workflows.

05

Deploy launcher

Add the launcher to your site or use Helpdesk mode directly.

06

Review and improve

Use real inquiries to refine instructions and reduce repeated manual work.

Choose a plan that fits your stage

Start with the 30-day Full Package trial, then choose the plan that matches your workflow.

Included trial Full Package access for 30 days

Use the trial to test agent configuration, knowledge setup, customer capture, and advanced workflows before selecting the long-term package.

1000 credits

Basic

From $29.99 /month

For solo users and small teams.

  • 1 AI profile
  • Helpdesk mode
  • Guest access
  • Force login / contact capture
  • Secure launcher key
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Freelance

From $49.99 /month

For freelancers and professionals.

  • 3 AI profiles
  • Everything in Basic
  • Website launch support
  • Domain allow-list & exclude pages
  • Light user info injection
  • Marketing short link
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Enterprise

From $99.99 /month

For teams who need deep control.

  • 10 AI profiles
  • Everything in Freelance
  • Deep system-context injection
  • Owner data mapping
  • Email & order automation support
    (when available)
Subscribe Now
CreditsUse credits to test real customer conversations and package fit.
ProfilesSelect the package based on how many AI profiles your business needs.
ControlsHigher packages unlock deeper launcher, website, and system-information control.
30-day Full Package trial (1000 Credits)
Cancel anytime
Secure & reliable

Compare packages

A quick view of the main differences.

Feature Basic Freelance Enterprise
AI Profiles1310
Instruction FormNoYesYes
Website LauncherNoYesYes
User Information InjectionNoYesYes
System Information InjectionNoNoYes
Advanced WorkflowsNoLimitedYes

FAQ

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Launch your AI Help Desk without building from zero

Start with the Full Package trial, configure your assistant, test real workflows, and move forward with the package that fits your business.

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30-day trial · Cancel anytime · Secure & reliable